1.Here are everything in the package for you to get start with diamond painting.
- 1x Pre-printed Numbered Canvas with sticky adhesive surface
- 1x Diamond Pen
- 1x Tweezers
- 1x Glue for the Diamond Pen
- 1x All the diamonds (square) needed
- 1x Diamond Tray
2.When will I receive my order?
We care about the speed of delivery and know its importance in improving customers’ shopping experience on our Site.
Total delivery time is estimated after payment is confirmed and based on the time for processing and the time for shipping.You will see a shipping schedule for your order in the payment confirmation we send to you via email. This will also appear in your account once your payment has been confirmed.
All orders are processed and shipped out from our warehouse in Asia. We process orders on weekdays from Monday to Friday. Normally it takes about 1-3 days for new orders to be processed and the order will be shipped the next day after the processing day.Please kindly allow extra time for your order to be processed during holidays and sale peak seasons. Please note that orders can not be shipped on weekends.
For different shipping methods you may choose,we provide the average shipping times for our products so that you can calculate approximately when your items will reach their destination.
Free shipping 7-14 days
During sale peak seasons there may be a delay up to 5 days.
Tracking numbers and tracking links will be sent to you via email after shipping.It may take 1-2 business days for the tracking information to become available online after your order has shipped.
3.What happens if my order gets stuck or lost in the mail?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
The kits were easy to do and were lovely when framed. Husband was very very happy.
This one took some time to complete being a 40x40, but it was worth the time, looks great and my friends love it.
I received it and I have now completed it. It truly does look beautiful framed and hung up. Very pleased.
As always easy to put together and the most beautiful colours
Not started this painting yet
I loved doing this diamond painting - but had to order round drills as I can't cope with square ones. It was so relaxing and I looked forward to doing it every day. The end result is a beautiful picture. Victoria's Moon are a really good company and I always order from them.
Have ordered from here 3/4 times now and the orders have been perfect except for my last order in which I made a mistake i uploaded the same photo twice after recieving them and realising i emailed to say (as it wouldn't show me what pictures I uploaded on my account) what had happened and got a reply back basically saying it was my fault, I then said that as us customers cant see what pictures we uploaded maybe when a customer orders two of the same picture they could have sent a quick email to check weather i was meaning to order two of the same or not, (like most company's do) After saying this I never had a response back..
It's so striking excellent
Was very pleased with the custom diamond art Great detail as went a larger size than I normally do will definately use again
Lovely diamond painting. I started diamond painting in lockdown and still doing it. It takes me around 4 weeks to finish them, but every one I have done has turned out lovely.
I have had quite a lot of Diamond paintings from Victoriasmoon,always been happy with the quality of the canvass and the printing and adhesive, although this time they came with a very noisy clear plastic protective covering instead of the paper type covering i have had in the past, the only thing i found annoying is that in the past they have always been delivered rolled in a long box the three paintings i received recently were folded and very creased causing the adhesive to buckle up, it was still useable when i ran a scalpel along the buckle and then push it down flat.but i still highly rate Victoriasmoon due to good quality and selection especially when purchasing the 3 for 2 offer.
Fantastic best pens ever so easy to use. Love them.
Very easy to a beautiful picture
Love diam.ond art I'm addicted can't put it down .